Hey, I'm Collete Ifeanaejelu

Customer support is often treated like a cost, until it starts driving retention, revenue, and real customer loyalty. That’s where I come in.

Top Skills

  • Attention to detail

  • Phone support

  • Cross-Selling

  • Live chat support

  • Email support

  • Data Entry

  • CRM software use

  • Ticketing system use

  • Order Processing

  • Customer follow-up

  • Time Management

  • Upselling

  • Active Listening

  • Language Proficiency

  • Problem Solving

  • Call Handling

Testimonials

  • Collette is very honest and truthful about her approach to work, she handles task and completes them on time, super reliable

    Charles Ifeanaejelu. Freelancer

Work

  • Lead Generation

    Generated Quality leads and Qualified leads for cold calling.

Guarantees

  1. I will honor my promise to the best of my ability.

  2. I promise to only accept clients whom I believe I can genuinely help

  3. I will treat my clients with respect and respond to them in a timely manner

Questions

  • What's one word that best describes you?


    Proactive, Reliable, Adaptable, Problem solver

  • What's a catchy nickname or title for you?


    Support Queen

  • Why should clients want to work with you?


    I don’t just respond to customers, I manage the full experience, from first contact to long-term.

  • What's a quote that represents who you are?


    Customers will never love a company until the employees love it first- Simon Sinek

  • What motivates you?


    Determined to help at least 5 businesses scale beyond their set goal in my life time.

Character

  • curious

  • reliable

  • responsive

Collete Ifeanaejelu

Influences

  • Cody Sanchez

    She is known in business and media, especially for buying small companies and sharing money advice. Her online presence has made her a familiar name to many.

  • Barbara Corcoran

    Barbara Corcoran is famous. She built a real estate empire, became a TV investor on *Shark Tank*, and is known for her bold advice and sharp business instincts.

Brands

Here are some brands I admire:

  • UPS feels steady, fast, and reliable. It moves packages with care and keeps promises on time. The brown trucks and bold logo make the brand easy to spot and easy to trust.

  • McDonald’s is a fast-food brand known for quick meals, bright colors, and a familiar feel. It serves burgers, fries, and shakes that many people recognize right away. It keeps things simple, fast, and easy to spot.

  • Nike feels bold and fast. It makes sports gear that pushes people to move, train, and win. Its swoosh is simple, sharp, and easy to spot. It stands for drive, style, and action.

Pricing

  • Customer Service Representative

    $10/hr


  • Customer Support

    $10/hr


  • Chat Support/ Email Support

    $10/hr


Tags

  • ProblemSolving

  • Freshdesk

  • OrderManagement

  • Troubleshooting

  • TicketingSystem

  • CustomerService

  • CustomerSupport

  • ClientRelations

  • CallCenter

  • PhoneSupport

  • EmailSupport

  • CRM

  • Zendesk

  • Salesforce

  • MicrosoftOffice